The quality policy is developed based on the following principles and objectives:
OUR OBJETIVE
Personal service & Custom development
Developing and supplying new products for our customers that meet their needs, thereby allowing them to maintain and increase their competitive position.
OUR PRIORITY
Achieving and maintaining high levels of customer satisfaction with the supplied products and services.
Constantly and confidently working to maintain the high requirements demanded of our fabrics, the only way to achieve an increasingly competitive company.
OUR VALUE
Accepting the contributions of every member of the organization as an increase in its value and as an improvement on the path towards excellence.
OUR EFFORT
Constant improvements based on 3 concepts:
Product - through the design and manufacture of high-quality technical fabrics adapted to customer needs.
Service - increasing the customer response capacity and meeting the acquired commitments, consequently reducing/eliminating complaints and possible returns.
Efficiency and efficacy in processes, thereby improving our performance and competitiveness.
Terraza SL would like to state its commitment to:
The importance of our responsibility to our customers.
Having the necessary resources for developing and continuously improving the Quality System.