QUALITY POLICY OF TERRAZA S.L.

The quality policy is developed based on the following principles and objectives:

OUR OBJETIVE
  • Personal service & Custom development
  • Developing and supplying new products for our customers that meet their needs, thereby allowing them to maintain and increase their competitive position.
OUR PRIORITY
  • Achieving and maintaining high levels of customer satisfaction with the supplied products and services.
  • Constantly and confidently working to maintain the high requirements demanded of our fabrics, the only way to achieve an increasingly competitive company.
OUR VALUE
  • Accepting the contributions of every member of the organization as an increase in its value and as an improvement on the path towards excellence.
OUR EFFORT
Constant improvements based on 3 concepts:

  • Product - through the design and manufacture of high-quality technical fabrics adapted to customer needs.
  • Service - increasing the customer response capacity and meeting the acquired commitments, consequently reducing/eliminating complaints and possible returns.
  • Efficiency and efficacy in processes, thereby improving our performance and competitiveness.
Terraza SL would like to state its commitment to:
  • The importance of our responsibility to our customers.
  • Having the necessary resources for developing and continuously improving the Quality System.